World IA Day 2013 Portland
Old Town - 34 NW 1st Avenue
Portland, OR 97209
Michael Sulis and Joel Barker of Word Lions joint presentation...
Capture, Tagging and Release of Institutional Knowledge: Delivering Information in the Real World
When creating a system to deliver institutional information outside of the organization, the success of the project rests
on understanding the requirements and work process of all stakeholders. In this case study, Summit Energy Tech and
Word Lions collaborated to collect, organize, and make available the mission critical institutional knowledge that was
the foundation of our client’s relationship with their customers. This presentation will cover not only our solution, but
the points where understanding the client capacity makes the difference between implementation and project failure.